Friday, June 24, 2011

Swiss Chalet and the Matriarch

Two days after the matriarch turned 100, we went to Swiss Chalet. The staff had asked me to bring her in to celebrate her birthday.

They were absolutely lovely. The manager did up a special table with cloth, flowers and balloons; they treated us for lunch and they brought in a cake. It was, without question, absolutely delightful. The matriarch was so surprised, very surprised, and it was so nice. We took pictures and the matriarch was delighted to participate in a second party. I think she likes this turning 100 thing. I know restaurants are there to make money and business and all that, but this was so beyond regular ideas of customer service and it mattered so much to my mother-in-law....

Although...it wouldn't be my mother-in-law without a comment on her lack of food presents--Swiss Chalet excepted. On her birthday, she noticed she received flowers and chocolates but no Werthers Caramels and no chips. So, after this beautiful lunch, we went shopping for her candies and her snacks. Because, God knows, what is life without Werthers Caramels and Chips and if, at 100, one cannot have what one wants, when can you?

1 comment:

  1. Aww that sounds fantastic :) The world really does have a few decent businesses out there! Glad she had a great time and got the much desired snacks there after.

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